Frequently asked questions

Planning ranges, all-in plus HST: a business-sedan hourly chauffeur is $120-145 an hour (3-hour minimum), a business SUV $145-175, an S-Class or 7 Series $285-350, an Escalade $190-235 an hour, and a stretch limousine $350-450 an hour (4-hour minimum). One-way, Hamilton to Pearson is $245-300 in a sedan (about 70 km, 45-65 min). The reservation engine shows the exact fixed fare before you confirm.

Yes - it is our most-booked service. Choose hourly on the reservation engine, set the start time and address, and the car and chauffeur stay with you for the whole booking: meetings, errands, restaurant stops, wine country or a night out. Minimum 3 hours for sedans, SUVs and Sprinters.

About 70 km and 45-65 minutes from downtown Hamilton via the 403 and QEW or the 407, longer in weekday rush hours. For a departure we work back from your flight so you reach the terminal with the time your airline recommends.

Yes. Billy Bishop pickups are at the mainland terminal on Eireann Quay after the tunnel or ferry; Union Station pickups are timed to the train. Both are about 70 km and 50-80 minutes from Hamilton, depending on traffic.

Yes - from Buffalo Niagara International, Niagara Falls NY and any address in western New York, plus longer runs from Detroit, Cleveland and New York City. Every passenger needs valid documents for entry to Canada; we explain the crossing before you travel.

Booking on HamiltonLimo.net means the fare is fixed before you travel, there is no aggregator commission, and you deal with the dispatcher who actually sends the car - so changes, extra stops and flight delays are handled by one desk.

More than 72 hours before pickup: no charge. 72 hours or less: 10 %. 48 hours or less: 50 %. 24 hours or less, or a no-show: 100 %. Measured from the scheduled pickup on your confirmation.

Yes. Stretch limousines, Rolls-Royce and Maybach, party buses and coaches come from vetted partner fleets and are planned by a coordinator, who confirms vehicles, timings and the fare in writing.

On the reservation engine on any page, the floating Book now button, or at /book/: enter the pickup and drop-off (or choose hourly), the date and your flight or train, choose the vehicle, see the fixed fare and confirm. You can also call, WhatsApp or email dispatch at any hour.

Airport and hourly rides can usually be booked the same day, but 24 hours ahead guarantees the vehicle class. For Tiger-Cats home games, Supercrawl, graduation week and the holidays, book several days ahead; weddings, proms and party buses weeks or months ahead.

A business or first-class sedan takes three passengers and three large cases; an executive SUV or luxury minivan six and six; a Sprinter fourteen and fourteen. Golf clubs, strollers and wheelchairs: tell us when you book.

Yes. On an hourly booking the car and chauffeur are yours for the whole booked time - the chauffeur waits outside the meeting, the clinic or the restaurant and drives on when you are ready. Extra hours can be added on the day if the next booking allows.

Yes. We drive to Buffalo, Niagara Falls NY and western New York, and pick up visitors coming the other way. Every passenger needs valid documents for the United States and for entry to Canada.

Yes, the fixed fare includes the chauffeur's gratuity. Extra tips for exceptional service are welcome but never expected.

Yes. Infant, convertible and booster seats are available on request - add them when you book, with the children's ages, and they are fitted before the pickup.

Yes. Every vehicle carries commercial passenger insurance and every chauffeur holds the licensing required for passengers for hire where they operate. Our standard is published on the chauffeurs page.